Posted on September 3rd, 2010 by Craig Newmark
Okay, my life has much in common with the Dilbert comic strip, and I've been Dilbert for much of my life.
Past few days, though, I've met a lot of people in Washington who I figure are Alpha Dilberts.
Instead of surrendering like Wally, or staying stuck in full Dilbert mode, they've learned to work the system… and get stuff done.
A number of folks now visit Washington to help 'em out, gotta be done discreetly, but you're starting to see their work pay off in better customer service, more effective operations, and cost savings.