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January 06, 2009

Online government customer service in the UK: FixMyStreet.com

Fix My Street is a British effort like 311 as in NYC and San Francisco. The deal is that you see a problem, maybe a pothole, then you can report it to local government and they fix it.

Even better, they have an iPhone application, with more smartphones to follow. You see a problem, take a photo with your phone, and upload the report immediately.

Check out this demonstration, and here for a report generated via a phone.

I feel this is a really big deal, useful, and a model for more.

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Comments

Nice but how about my town Riverside, CA, a city of 300,000 with rapid growth due to its proximity to Orange County, LA, San Diego, that IS FORCING OUR GREYHOUND BUS SERVICE OUT OF RIVERSIDE and is paying about $625,000 to force Greyhound out, despite the fact it serves 80,000 passenger trips a year.

We have City Council that want to be big city folks, important, and have theaters and arts and culture, and they think the way to get closer to that ideal is to get rid of Greyhound and take all the small businesses downtown by eminent domain.

It will be tough on tens of thousands of people and our city Council said they can catch the bus 10 miles away if they need to visit someone.

if it's any consolation...

FAMOUS PEOPLE WITH ADD:


Hans Christian Anderson Steve McQueen
Beethoven Mozart
Harry Belafonte Jack Nicholson
Alexander Graham Bell Louis Pasteur
Wright Brothers Gen. George Patton
George Bush's Children Nelson Rockefeller
Prince Charles Pete Rose
Cher Charles Schwab
Agatha Christie George C. Scott
Tom Cruise George Bernard Shaw
Leonardo da Vinci Suzanne Summers
Walt Disney Sylverster Stallone
Thomas Edison Thomas Thoreau
Dwight D. Eisenhower Jules Verne
Michael Farady Gen. Westmoreland
F. Scott Fitzgerald Robin Williams
Henry Ford Woodrow Wilson
ZsaZsa Gabor Henry Winkler
Galileo
Danny Glover
Whoppi Goldberg
Steven Hawkings
"Magic" Johnson
John F. Kennedy
John Lenin

FAMOUS PEOPLE WITH ADHD:

Albert Einstein

Thomas Edison

Terry Bradshaw FOX NFL

Chris Kaman football

Cammi Granato Olympic Gold Medal winner Ice Hockey

Ty Pennington Extreme Makeover, Home Edition


Mariette Hartley also has Bi-Polar disorder

John Dunn author

Paul Orfalea started KINKO'S

Peter Wright Wright's Law attorney, has dyslexia, dysgraphia, and ADHD

Dr. Ned Hallowell author, operates Hallowell Center that diagnoses and treats ADHD,
has dyslexia and ADHD


Craig, if you're interested, I can introduce you to the people at FixMyStreet and lots of other people initiated - government communication projects that they have set up in the UK.

Craig, if you're interested, I can introduce you to the people at FixMyStreet and lots of other people initiated - government communication projects that they have set up in the UK.

Craig, if you're interested, I can introduce you to the people at FixMyStreet and lots of other people initiated - government communication projects that they have set up in the UK.

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